We provide a unique way of getting results for our client through our creative ideas, premium quality and personalised one-on-one service.
A dedicated Account Manager will be your main point of contact. Your Account Manager is fully supported by the entire Frost team which allows us to provide the best customer service and creative solutions to suit your individual requirements. Each Account Manager also has a full time assistant who ensures that all enquiries are answered promptly and efficiently.
By visiting trade fairs in America, Europe and Asia and similar locally based industry events our Account Managers are kept up to date with the latest trends and product releases – they are constantly on the lookout for new and exciting products to help promote your brand!
Out of stock of your promotional advertising products?
Spending all your time ordering your promotional products?
Do you have stock that has been sitting around and don’t know what to do with it?
Do you have quality issues?
Wondering where your order is?
Do you know where all your money is being spent?
Our fulfillment programs are designed to take away your headaches and provide you with an outstanding level of support, service and communication.
Our online stores can offer the following features:
By managing your website internally, we have the ability to promote and update your range seasonally.
We can design a unique range of promotional items with your brand, hold stock for you and set up a website FREE of charge allowing you to view available stock and order online. Your order is despatched within 1 working day of it being received, with the option for despatch confirmation and freight tracking.
We provide regular reports detailing sales, stock reorder recommendations, order history and service levels, all designed to keep you informed about your range. Frost wants to make life easier for you!
Your brand is your most important asset and we advise you on what products will help you to promote your brand and achieve the key objectives of your marketing campaigns.
We have a full in-house graphic design service with a fully equipped photography studio. We can create visual concepts and print-ready graphics for any item and decoration technique. We can also create custom designs to suit your brand, giving you a truly unique product. Our skills and experience will ensure the best result for any decorated product.
Our purpose built 2,600m² warehouse ensures that all products are held in one secure location. Having our warehouse on-site allows our team to pick, pack and despatch same day via our preferred freight partners.
No time to pack it yourself? We can help with our assembly and packing facilities. No job is too small!
We welcome you to visit our premises and see for yourself how we do things at Frost.